Jessica Cherryholmes
Roland
Summary
Compassionate Mental Health Tech with strong track record of implementing effective behavioral management programs. Sound knowledge of addiction symptomatology and diagnosed mental disorders. Handles tasks effectively and communicates with tact and discretion.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Psychiatric Assistant at Transitional Living Center
Mary Greeley Medical Center
03.2023 - Current
- Develop, monitor, and document the progress of the client's plan of care, safety, and stabilization plans and oversee the client on assigned work therapies.
- Assists with the referral and discharge process, including ongoing contact with referral sources or clients regarding current progress.
- Provide clients with general knowledge of the use, dosage, and side effects of medications prescribed to clients and provide oversight of the self-medication process and documentation.
- Provide direct client care planning, case management, discharge planning, and client care duties.
- Ensures all actions taken in carrying out responsibilities support client-centered care.
- Schedules, as necessary, and supervises client appointments. (i.e., doctor, dental, eye exam, etc.).
- Documents all appointments, including daily mental health professional visits.
Emergency Medical Technician
UnityPoint Hospital
01.2023 - 03.2023
- Respond to 911 calls to administer first aid treatment and emergency care to sick or injured persons in prehospital settings.
- Immobilize patients and transport patients using backboards or other spinal immobilization devices.
- Maintain vehicles and medical and communication equipment and replenish first aid equipment and supplies.
- Attend training classes to maintain certification licensure, keep abreast of new developments in the field, or maintain existing knowledge.
Financial Counselor
Mary Greeley Medical Center
04.2020 - 12.2022
- Meet quarterly goals of providing and processing financial assistance for patients. Complete and maintain Certified Application Counselor for Marketplace and Medicaid.
- Complete Emergency, Presumptive Eligibility, and Facility Medicaid applications with patients.
- Use EPIC Work-ques to maintain patient accounts and assist with payment collection, return mail, declined payments, payment plans, financial assistance, and other duties as needed.
- Member of Diversity Equity and Inclusion Committee. Help create videos and other training for staff.
Office Manager
Haan Family Chiropractic
03.2012 - 02.2022
- Managed office flow by providing direct support to patients while driving front office operations and continuous workflow.
- Implemented office procedures, creating streamlined processes.
- Optimized office policies, meeting internal needs while upholding organizational standards and HIPAA laws.
Education
Associate of Applied Science - Human Services
Iowa Central Community College
Fort Dodge, IA07.2024
Skills
- De-escalation Techniques
- Psychosocial Rehabilitation
- Crisis Intervention
- Multidisciplinary Collaboration
- Patient Advocacy
- Suicide Prevention
- Group Facilitation
- Critical Thinking
- Mental Health Support
- Behavior Modification Techniques
- Behavior Management
Certification
- Certified Medication Aide, 2023
- Certified ASIST (Applied Suicide Intervention Skills Training), 2022
- Certified Application Counselor, 2021
- Nationally Certified EMT, 2021
- Certified Nurse Aide, 2001
Timeline
Psychiatric Assistant at Transitional Living Center
Mary Greeley Medical Center
03.2023 - Current
Emergency Medical Technician
UnityPoint Hospital
01.2023 - 03.2023
Financial Counselor
Mary Greeley Medical Center
04.2020 - 12.2022
Office Manager
Haan Family Chiropractic
03.2012 - 02.2022
Associate of Applied Science - Human Services
Iowa Central Community College
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