Jessica Childers
Boca Raton
Summary
I am a driven training coordinator with relevant experience in creating and implementing effective training programs. I have a strong background in identifying organizational training needs, designing curriculum, and facilitating learning sessions. I posses a strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
18
18
years of professional experience
Work History
ICU/ER Training Coordinator
Coral Springs Animal Hospital
Coral Springs
05.2023 - Current
- Trained new staff on hospital protocols to ensure compliance and operational efficiency.
- Conducted emergency diagnostics and treatments, including bloodwork and x-rays, for patients.
- Ensured availability of medical equipment and supplies for emergency tower operations.
- Organized training materials, manuals, and visual aids for effective staff development.
- Performed routine laboratory procedures for hematology, urinalysis and serology.
- Attended trainer staff meetings to discuss updates and strategies for improvement.
- Maintained up-to-date knowledge of training trends, developments, and best practices.
- Administered CPR as required during emergencies, maintaining high standards of patient care.
- Obtained relevant health history and information from clients to maintain medical charts.
- Administered and monitored anesthesia for surgeries and operations.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
E/CC Department Lead and End-of-Life Coordinator
Access – Palm Beach County
Royal Palm Beach
03.2021 - 05.2023
- Trained new staff on hospital protocols to ensure adherence to standards.
- Supervised team development, boosting performance and facilitating professional growth.
- Attended leadership meetings to align departmental goals with organizational objectives.
- Handled animals appropriately during emergency diagnostics and treatments for each patient.
- Transferred items accurately to patient invoices, maintaining billing integrity.
- Collaborated with vendors regarding end-of-life services for deceased pets.
- Confirmed proper labeling and paperwork completion for accurate cremation processes.
- Dispensed medication as directed by veterinarian or veterinary technician supervisor.
- Maintained accurate medical records on all patients.
- Assisted veterinarians in the examination of animals, including restraint and minor surgical procedures.
- Performed routine laboratory procedures for hematology, urinalysis and serology.
Office Assistant & Special Events Staff
Guy Harvey Inc.
01.2010 - 01.2023
- Facilitated packaging and shipment of online orders.
- Assisted customers with merchandise selection and checkout processes in the store and during special events.
- Greeted visitors in a professional manner and provided assistance when necessary.
- Managed crowd control at signing booths and tables to ensure smooth operations.
E/CC Veterinary Nurse and End-of-Life Coordinator
Coral Springs Animal Hospital
Coral Springs
11.2015 - 02.2021
- Trained new staff on hospital protocols to enhance operational efficiency.
- Ensured availability of all medical equipment and supplies in emergency tower.
- Managed proper handling of animals during emergency procedures.
- Performed critical diagnostics and treatments for each patient in emergency situations.
- Transferred all items accurately to patient invoices for billing purposes.
- Coordinated with vendors regarding deceased pets to facilitate respectful handling.
- Ensured appropriate labeling of patients for correct cremation type.
- Verified completion of owner-signed paperwork, attaching it to patient files.
- Educated clients on proper animal health care techniques, nutrition, preventative medicine.
- Communicated with clients regarding their pet's health status or progress reports following a procedure or illness diagnosis.
Manager
Applebee’s Bar & Grill
Sunrise
11.2006 - 12.2013
- Executed food preparation and inventory management for opening shifts.
- Reconciled daily transactions, balancing cash registers and depositing earnings.
- Ordered food and liquor supplies to maintain stock levels.
- Resolved customer complaints regarding food quality and beverage service promptly.
- Trained front-of-house staff on policies, guest service techniques, and communication skills.
- Scheduled employees to ensure adequate staffing for all shifts.
- Restocked beer and liquor after special events to meet demand.
- Enforced safety regulations and sanitation practices among all employees.
Education
Associate of Science - Veterinary Technology
Sanford Brown College
Coconut Creek, FL05-2016
Bachelor of Science - Marine Biology
Nova Southeastern University
Davie, FL05-2009
Skills
- Patient triage, including patient history and vitals
- Medical recordkeeping
- IDEXX Lab equipment
- EPOC, Nova, and i-STAT
- Induction and monitoring of anesthesia
- Medical math
- Diagnostic imaging (x-rays, CT, MRI)
- Venous and arterial blood sampling
- CVC, NG, and UCS placement
- Transfusion medicine
- RECOVER CPR Certified (BLS and ALS)
- Fear Free Certified
- Team leadership
- Critical thinking
- Time management
- Computer knowledge
- Customer service
References
Amy Rapplean, Hospital Manager, CSAH, 954-753-1800, Gee Lex, Artistic Director, 954-999-7400, Ashley Johnson, Friend, 954-655-8437, Amanda Mies, Friend, 954-398-4990
Attributes
- Dedicated
- Punctual
- Impeccable time management skills
- Computer knowledge
- Customer service skills
- Reliable
- Motivated
References
References available upon request.
Timeline
ICU/ER Training Coordinator
Coral Springs Animal Hospital
05.2023 - Current
E/CC Department Lead and End-of-Life Coordinator
Access – Palm Beach County
03.2021 - 05.2023
E/CC Veterinary Nurse and End-of-Life Coordinator
Coral Springs Animal Hospital
11.2015 - 02.2021
Office Assistant & Special Events Staff
Guy Harvey Inc.
01.2010 - 01.2023
Manager
Applebee’s Bar & Grill
11.2006 - 12.2013
Associate of Science - Veterinary Technology
Sanford Brown College
Bachelor of Science - Marine Biology
Nova Southeastern University
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