Jessica Christensen
IA
Summary
Qualified Certified Medical Assistant with a background in assisting healthcare professionals and providing patient care. Skilled in clinical procedures and medical administration, contributing to improved patient outcomes. Demonstrated ability in patient communication and maintaining medical records efficiently.
Healthcare professional with a strong foundation in supporting medical teams and providing patient care. Proven ability to handle clinical and administrative tasks with precision. Known for fostering teamwork and adapting to evolving healthcare needs. Proficient in patient interaction and medical record management.
Overview
5
5
years of professional experience
Work History
Certified Medical Assistant Float
Myrtue Medical Center - Rural Health Clinic
08.2023 - Current
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Prepared lab specimens for diagnostic evaluation.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Oriented and trained new staff on proper procedures and policies.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared and administered medications to alleviate patient symptoms.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Obtained client medical history, medication information, symptoms, and allergies.
- Completed EKGs and other tests based on patient presentation in office.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
Front End Food Cashier
Smitty's Fuel and Food
12.2019 - Current
- Reported potential hazards or escalated customer complaints to the supervisor
- Located and bagged requested food items from storage areas and kitchen stations
- Kept storefront clean and tidy, clearing clutter and restocking utensils
- Maintained strong knowledge of all menu items
- Cleaned and organized dining areas, replenishing condiment stations, ice machines, and napkins
- Addressed and resolved customer concerns and complaints
- Operated POS system to enter orders, complete sales transactions and calculate correct change
- Greeted customers, helped determine orders, and made honest recommendations
- Tallied cash drawer at the beginning and end of each work shift
- Listened to and answered general customer queries
- Completed cleaning and sanitizing tasks, following company protocols and regulations
- Followed up with all orders to provide timely customer delivery
- Instructed kitchen staff on customer orders
- Maintained neat drawer with the correct amount of change to meet customer needs
- Covered multiple store areas by cross-training in different roles
- Fixed checkout merchandise displays with continuous resets during down periods
- Kept customers happy by quickly processing payments and bagging purchases
- Compiled activity reports and updated records with new transaction information
Production Line Worker
Smitty Bee Honey
03.2020 - 05.2023
- Managed clean and organized work area, including moving pallets, removing trash, and tidying up supplies
- Maintained top-notch standards for quality, performance, and cost control
- Supported production line by working with consistent speed and accuracy on products
- Assisted with high-volume shipping by making, stacking, and packing boxes
- Assembled product parts by hand to reduce error
- Used lifting machinery to lift heavy materials and products
- Increased productivity without sacrificing quality by following procedures and production orders
- Completed basic repairs for malfunctioning machines and scheduled preventative maintenance
- Packaged, sealed, and transported finished items for shipping
- Minimized safety hazards by maintaining clean and organized work areas
- Worked effectively in fast-paced environments.
Education
Associate of Applied Science - Medical Assistant
Iowa Western Community College
Council Bluffs, IA07-2023
High School Diploma -
IKM-Manning CSD
Manning, IA05-2022
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Medication administration
- Electronic health records
- Sterilization techniques
- Patient assessments
- Conflict resolution
- Problem-solving
- Attention to detail
- Phlebotomy techniques
Accomplishments
Throughout high school and college, I have had accomplishments with academics and through the arts. Having honor roll, Deans list, honor bands, and best of centers for choir. I am a well rounded individual.
Timeline
Certified Medical Assistant Float
Myrtue Medical Center - Rural Health Clinic
08.2023 - Current
Production Line Worker
Smitty Bee Honey
03.2020 - 05.2023
Front End Food Cashier
Smitty's Fuel and Food
12.2019 - Current
Associate of Applied Science - Medical Assistant
Iowa Western Community College
High School Diploma -
IKM-Manning CSD
Similar Profiles
Adiel JosephAdiel Joseph
Registered Nurse at Coalinga Regional Medical Center- Rural Health ClinicRegistered Nurse at Coalinga Regional Medical Center- Rural Health Clinic
Mona Jones RN, BSNMona Jones RN, BSN
Medical/Surgical/Pediatric Registered Nurse, Staff at Myrtue Medical CenterMedical/Surgical/Pediatric Registered Nurse, Staff at Myrtue Medical Center
Morgan SchumacherMorgan Schumacher
Inpatient Certified Pharmacy Technician at Myrtue Medical CenterInpatient Certified Pharmacy Technician at Myrtue Medical Center