Jessica Christian
FULLERTON,CA
Summary
Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Excellent interpersonal communication. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of post-secondary education
10
10
years of professional experience
Work History
Surgical Scheduler Coordinator
Saddleback Surgery Centre
Laguna Woods, CA
02.2003 - 01.2006
- Coordinated with facilities to set up surgeries for the multi-specialty surgeons. Scheduled their case times, room specifications, and instrumentation set-up.
- Maintained communication with vendors and outside contractors for the use of equipment, and specialized instruments.
- Arranged the ordering, and transport of cadaver and/or lab specimens as required.
- Expertly managed planning, scheduling and coordination of outpatient procedures.
Mail Room Clerk
Pacific Sunwear Of California Inc
Anaheim, CA
05.2005 - 11.2005
- Released registered and special delivery letters and packages to designated recipients via FedEx, and obtained signatures for release.
- Accurate Data entry of client demographic information.
- Audited system to ensure all client contact information is correct and up to date.
Front Office Supervisor
Joseph G MAyo III MD
Placentia, CA
01.2003 - 01.2004
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Performed patient billing, collection and reporting functions for office.
- Provided support to back office, and would step in to assist with various tasks such as rooming patients, taking vitals, H&P, charting, and overturned rooms to maintain the ease and flow of the day.
Emergency Dept Unit Secretary
Placentia Linda Hospital
Placentia, CA
11.2001 - 07.2003
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Collaborated with assistants and ER/Attending Physicians to prepare and set up rooms with adequate supplies and equipment.
- Registered and verified patient records before triage with most up-to-date information.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
Personal Assistant to the Owner
Montani Investments LLC
London, United Kingdom, Great Britain
04.1998 - 10.2001
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Organized and attended meetings and compiled related documents and reports.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Displayed absolute discretion at handling confidential information.
Education
Associate of Arts - Health Science
Cypress College
Cypress, CA 02.2003 - 07.2005
Associate of Arts - History
Fullerton College
Fullerton, CA 01.2002 - 12.2004
Skills
EHR systems expertise
MS Office
Multitasking abilities
Facility coordinating
Medical terminology
Insurance Verification
Telephonic Customer Support
Monthly reporting
Auditing tasks
Telephone etiquette
Skilled in MS Office Suite, Excel, Google Business, EPIC, GE RIS, Cerner, Health Connect
Client relations
Accomplishments
Member of the Society for Diagnostic Medical Sonographers, American Heart Association CPR/First Aid certified. Traveled extensively whilst studying cultural anthropological coursework
Timeline
Mail Room Clerk
Pacific Sunwear Of California Inc
05.2005 - 11.2005
Surgical Scheduler Coordinator
Saddleback Surgery Centre
02.2003 - 01.2006
Associate of Arts - Health Science
Cypress College
02.2003 - 07.2005
Front Office Supervisor
Joseph G MAyo III MD
01.2003 - 01.2004
Associate of Arts - History
Fullerton College
01.2002 - 12.2004
Emergency Dept Unit Secretary
Placentia Linda Hospital
11.2001 - 07.2003
Personal Assistant to the Owner
Montani Investments LLC
04.1998 - 10.2001