Hi, I’m
JESSICA CISNEROS
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Results-driven senior sales recruiter offering 9+ years in achieving positive results for healthcare, eCommerce, and design companies. Articulate negotiator skillful in supporting competitive company growth by sourcing top-quality applicants for critical roles. Organized planner with excellent team leadership and program management abilities.
Overview
11
years of professional experience
1
Certificate
Work History
Host Healthcare
Senior Recruiter
01.2023 - Current
Job overview
- Achieved top class status among new recruits in 2023 by adding 15% more onboarded clinicians to Host Healthcare during this year's first quarter.
- Managing desk of over 20 active clinicians that are either on assignment, ready to extend their contracts, or looking for new career opportunities in different states.
- Prospecting, pre-screening, and interviewing candidates daily via internal and external lead databases, cold calling, emails, social media platforms, and SMS blasting.
- Propose appropriate job openings to candidate's that fit their career interests and experiences, while highlighting advantages and benefits of being employed with Host.
- Negotiate new and current contracts on candidates' behalf, including salary packages, guaranteed overtime hours, and time off requests.
- Follow-up on 25-35 active candidate submissions daily and collaborate with account managers to ensure candidates move quickly through hiring process.
- Ensure second round interviews are scheduled correctly between facility managers and work with internal account managers on outcome of candidate interviews.
- Assist in resolving any setbacks with drug-screens, background checks, orientation, and credentialing issues that may arise during the onboarding process.
- Collaborate & establish relationships with internal account managers to continuously increase number of clinicians onboarded to Host Healthcare.
- Remain current on clinician job requirements and develop compelling candidate profiles to submit to hiring managers.
- Able to pre-close and close offers with candidates to drive offer acceptance.
LaserAway
Patient Care Coordinator (Sales)
06.2022 - 11.2022
Job overview
- Consistently exceeded over $100k in monthly sales.
- Informed, answered questions and recommended treatments for clients seeking range of aesthetic services.
- Brought in up to 20 new clients per month through targeted marketing and word-of-mouth referrals from satisfied clients.
- Worked with seven distinct software applications at once to manage and close big-ticket sales.
- Collaborated with regional team to reach daily sales targets.
- Addressed each patients' needs and wants to recommend suitable aesthetic procedure options.
- Used consultative sales approach to understand and meet patient needs.
- Resolved customer complaints and facilitated conflict resolutions.
- Facilitated communication between patients and various departments and staff.
YDesign Group
Sales Consultant (eCommerce)
04.2021 - 05.2022
Job overview
- Leader in sales exceeding product quotas and generating over $225k in product sales revenue monthly.
- Managed and provide consulting to customers for 500+ eCommerce orders accounts daily.
- Computed total costs and profit requirements for customer sales to provide accurate pricing.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
- Used CRM software to maintain detailed contact logs and account records.
- Communicated sales promotions to customers to grow average customer account size and maintain strong revenue streams.
- Participated in monthly KPI reviews to project upcoming team sales goals and areas of improvement.
YDesign Group
Operations Retention Specialist (eCommerce)
02.2020 - 04.2021
Job overview
- Realized savings of over $1.5million in non-canceled sales orders on quarterly basis by negotiating pricing and other accommodations with vendors and customers.
- Worked closely with sales management to inspect sales process quality and prioritize opportunities for improvement.
- Monitored accuracy and distribution of sales reports, recommending new tools or revisions to existing reports.
- Pointed out process bottlenecks and inconsistencies to upper management, facilitating continuous process improvement to eliminate standard procedures hindering successful sales tactics.
- Negotiated pricing for products on behalf of manufactures and vendors to increase sales revenue and provide competitive cost proposals to customers tailored to their design
- Trained team members in proper data entry and contract execution within available electronic tools and platforms, demonstrating streamlined sales practices.
- Created training curriculum for new team members to increase product knowledge, existing processes, and retention strategies.
- Coordinated with retention team members to plan and forecast upcoming quarterly numbers.
Pier1 Imports
Retail Sales Supervisor
09.2019 - 01.2020
Job overview
- Pre-screened, interviewed, and hired 10-15 sales associates monthly based on business needs.
- Evaluated strengths and weaknesses of candidates through prospecting on various hiring and social media platforms.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Facilitated high volumes of cash, credit, and gift card transactions, and verified cash drawer balance at end of each shift.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Assisted in driving sales through targeted product presentation and merchandising.
- Managed day-to-day staffing scheduling for all store employees.
SolarCity/TESLA
Inside Sales Consultant
04.2016 - 10.2017
Job overview
- Earned top 10% of Sales for entire solar division by executing high performance results and exceeding sales quotas of 2.7 million annually.
- Retained and gained customers by identifying new business opportunities through leveraging existing lead generation tools in Salesforce.
- Analyzed and designed solar systems based on shade and satellite readings to create rough draft solar panel configurations for clients.
- Calculated customers electrical usage and analyzed their return on investment, resulting in increased sales and personal referrals.
- Collaborated with regional project managers under tight time constraints to complete solar installation deadlines, on-time and within budget.
- Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
- Met regularly with regional sales manager to discuss sales strategies and brainstorm new ways to encourage customers to buy.
- Recruited new talent for our sales and legacy teams and trained new sales representatives on sales promotions, marketing campaigns, and product technology.
SolarCity/Tesla
Inside Solar Advisor
04.2015 - 04.2016
Job overview
- Handled over 150 calls per shift signing up new customers, retrieving customer data, and presenting relevant product information.
- Followed-up with warm prospects to help sales teams convert leads into solar customers.
- Gathered information from prospective customers to identify if solar would be beneficial for their energy needs.
- Developed new strategies for customer retention activities.
- Bolstered customer retention by creating and offering custom solar options for project setbacks.
- Offered advice and assistance to customers that needed help with payment plans.
- Cross-trained and provided backup support for organizational leadership.
All City Homes Reality
Transaction Coordinator
05.2012 - 04.2015
Education
California State University - SacramentoSacramento, CA
Bachelor of Arts from Business Administration And Management
08.2024
Cosumnes River CollegeSacramento, CA
Associate of Science from Social And Behavioral Sciences
05.2020
Skills
- Consultative Selling Principles
- Goals and Performance Driven
- Employee Database Management
- Cross Training & Team Building
- Recruiting, Resume Screening, Sourcing
- CRM, NetSuite, Salesforce, MS Office, & other Software Applications
- Business Development
- Customer Retention
- Interpersonal Skills
- B2B & B2C
Timeline
Senior Recruiter
Host Healthcare
01.2023 - Current
Patient Care Coordinator (Sales)
LaserAway
06.2022 - 11.2022
Sales Consultant (eCommerce)
YDesign Group
04.2021 - 05.2022
Operations Retention Specialist (eCommerce)
YDesign Group
02.2020 - 04.2021
Retail Sales Supervisor
Pier1 Imports
09.2019 - 01.2020
Inside Sales Consultant
SolarCity/TESLA
04.2016 - 10.2017
Inside Solar Advisor
SolarCity/Tesla
04.2015 - 04.2016
Transaction Coordinator
All City Homes Reality
05.2012 - 04.2015
California State University - Sacramento
Bachelor of Arts from Business Administration And Management
Cosumnes River College
Associate of Science from Social And Behavioral Sciences
Certification
Remote Closing Academy - Sales Philosophy, Principles, & High Performance Graduate
ALA - American Lighting Association
Accomplishments
- Board member of YDesign Groups Leadership, Diversity, & Inclusion committee.
- Earned Award at Tesla for “Exceptional Reach150” reviews. This award was customer driven for the most reviews commending the professionalism, diligence, and thoroughness provided by a sales consultant.
- Promoted into the Rising Stars Leadership and Recruiting Program at Tesla. This promotion was earned for bring over 20 new employees to Tesla and displaying exceptional leadership skills.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Languages
Spanish
Native or Bilingual