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Associate Principal Engineer

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Dedicated Accounts Receivables professional with history of meeting company goals, utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Experienced Accounts Receivable professional with 4 Years of experience in the industry. Excellent reputation for training associates and completing work before deadlines.

Accomplished professional specializing in client onboarding, account retention, and cross-functional collaboration. Expertise in process optimization and client communication, leading to improved platform adoption. Proficient in CRM tools including Salesforce, HubSpot, and Zendesk. Focused on enhancing risk and compliance awareness to drive successful client outcomes.

Senior Data Engineering and AI Platform leader with 20+ years of experience architecting and delivering enterprise-scale, cloud-native data platforms. Proven record leading Customer 360, data governance, and AI-ready analytics initiatives across financial services, insurance, and technology organizations. Expert in Snowflake, AWS, dbt, Python, Data Vault 2.0, and real-time ingestion, with a strong focus on measurable business outcomes, executive enablement, and cross-functional delivery.

After years of driving results within the BPO industry, I am bringing my corporate operational expertise directly to you. I specialize in high-stakes Customer Service and Sales, having represented major Telecommunications providers in both the US and UK markets.
I am highly skilled in handling high-volume interactions while maintaining customer satisfaction and meeting performance targets. I am also proficient in using CRM tools to manage customer data, track cases, and streamline workflows efficiently.

Testing and Quality Engineer with [Number] years of experience driving excellence in creating, editing and implementing test instructions to improve quality and efficiency. Exceptional expertise across various test procedures for process improvement.

Lead Test Engineer with [Number] years of experience conducting manual and automatic testing of various products. Detail-oriented quality inspector tasked with producing reputable products. Coordinated with subject matter experts to reach accurate findings in testing results.

Over nine years of experience in the wireless industry with expertise in installation, commissioning, integration, and troubleshooting of telecom systems. Hands-on experience with a variety of technologies, including LTE,5G, and Distributed Antenna Systems (DAS). Proficient in RF performance analysis, optimization, and drive testing using tools such as XCAL, TEMS, and NEMO. Familiar with network planning tools and maintaining high-quality standards during deployments. Experienced in working with major vendors including Ericsson, Nokia, Samsung, and Ciena.

3 Years of hands-on experience in embedded testing and Python automation for embedded systems, actively seeking new opportunities to leverage technical skills and further enhance expertise. Demonstrates a strong passion for learning new technologies and contributing to collaborative projects that drive innovation and growth. Aiming to find a role that applies existing knowledge while continuously developing skills.

Jessica Claire

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Mrion School Pvt. Ltda

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Accenture

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