Summary
Work History
Education
Skills
Timeline
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Jessica Claire

Brooklyn,NYNY

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Work History

Agent Services Coordinator

Accenture
01.2022 - 02.2022
  • Streamlined workflow processes between administrative staff members such as receptionists or office managers who supported overall agency operations.
  • Developed tailored support plans for individual agents to address unique challenges and opportunities within their specific market segments.
  • Oversaw compliance procedures related to licensing requirements or regulatory guidelines applicable within the real estate industry.
  • Organized training seminars to enhance agents'' knowledge of industry trends, tools, and best practices.

Education

Marion School Pvt. Ltd
New York

Skills

  • CRM software expertise
  • Exceptional communication
  • Microsoft Excel
  • Call center experience

Timeline

Agent Services Coordinator

Accenture
01.2022 - 02.2022

Marion School Pvt. Ltd
Jessica Claire