Agent Services Coordinator
Accenture
01.2022 - 02.2022
- Responded to customer requests for products, services, and company information.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Trained team members on new hotel services and products to support promotional efforts.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.