Summary
Work History
Education
Skills
Timeline
Generic

Jessica Claire

New York,NYNY

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Work History

Agent Services Coordinator

Accenture
01.2022 - 02.2022
  • Responded to customer requests for products, services, and company information.
  • Interceded between employees during arguments and diffused tense situations.
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.

Education

Marion School Pvt. Ltd
New York

Skills

  • Exceptional communication
  • Complaint resolution
  • Account updating
  • Scheduling

Timeline

Agent Services Coordinator

Accenture
01.2022 - 02.2022

Marion School Pvt. Ltd
Jessica Claire