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Associate Principal Engineer

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After years of driving results within the BPO industry, I am bringing my corporate operational expertise directly to you. I specialize in high-stakes Customer Service and Sales, having represented major Telecommunications providers in both the US and UK markets.
I am highly skilled in handling high-volume interactions while maintaining customer satisfaction and meeting performance targets. I am also proficient in using CRM tools to manage customer data, track cases, and streamline workflows efficiently.

Dynamic Management Consultant Senior Analyst at Accenture with expertise in visual design and e-learning development. Proven track record in delivering high-quality digital learning solutions, leveraging AI content creation and leading diverse teams. Adept at client engagement and creative problem solving, driving impactful results across international projects.

Dynamic IT Asset Management professional with a proven track record at Accenture, optimizing warehouse operations and enhancing productivity through lean principles. Skilled in ITIL 4 and asset lifecycle management, I excel in teamwork and collaboration, ensuring accurate inventory and compliance while supporting financial reporting and cost optimization.

A professional with a strong foundation in process improvement and risk assessment, demonstrating exceptional decision-making autonomy and crisis handling acumen. Known for setting clear goals and providing constructive criticism, fostering an environment of continuous improvement. Committed to leveraging tolerance and patience to enhance team dynamics and drive organisational success.

Dynamic fire service professional with extensive experience at FDNY and Nassau County Fire Service Academy. Proven expertise in curriculum development and public speaking, enhancing training programs and mentoring future leaders. Recognized for strategic initiatives that improved operational efficiency and fostered collaboration among teams, ensuring safety and compliance in high-pressure environments.

Dedicated Park Attendant at Garden City Parks and Recreation, skilled in guest support and safety awareness. Successfully fostered positive relationships with patrons while ensuring a secure environment. Proven ability to communicate effectively and assist visitors, enhancing their experience and satisfaction. Committed to maintaining high safety standards in recreational areas.

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to utilize my extensive mixology skills, strong customer service background, and ability to thrive in fast-paced environments to create memorable experiences for guests and contribute to the success of the establishment.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level OT position. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Brings positive attitude and commitment to continuous learning and growth.

Over nine years of experience in the wireless industry with expertise in installation, commissioning, integration, and troubleshooting of telecom systems. Hands-on experience with a variety of technologies, including LTE,5G, and Distributed Antenna Systems (DAS). Proficient in RF performance analysis, optimization, and drive testing using tools such as XCAL, TEMS, and NEMO. Familiar with network planning tools and maintaining high-quality standards during deployments. Experienced in working with major vendors including Ericsson, Nokia, Samsung, and Ciena.

3 Years of hands-on experience in embedded testing and Python automation for embedded systems, actively seeking new opportunities to leverage technical skills and further enhance expertise. Demonstrates a strong passion for learning new technologies and contributing to collaborative projects that drive innovation and growth. Aiming to find a role that applies existing knowledge while continuously developing skills.

Jessica Claire

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Test Engineer

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