- Participating in cultural exchange programs and homestays
Jessica Claire
New York,NYNY
Summary
Offering solid foundation in leadership and team coordination, poised to excel in supervisory capacity while eager to learn and grow in dynamic environment. Brings understanding of customer service excellence and conflict management, ready to apply and expand these skills. Ready to use and develop leadership and communication abilities in [Desired Position] role.
Overview
1
1
Certification
Work History
Agent Supervisor
Accenture
01.2022 - 02.2022
- Assisted guests in person and on phone with information about tours and services.
- Streamlined workflow processes, reducing response times and increasing customer satisfaction levels.
- Worked closely with fellow team members to support on-time vessel departures.
- Oversaw hiring process for new agents, including reviewing applications, conducting interviews, and making final selections based on skillset alignment with job requirements.
Education
Marion School Pvt. Ltd
New YorkSkills
- Performance appraisals
- Call center experience
- Team management
- Coaching and mentoring
Accomplishments
- Promoted to Regional Sales Manager after [Number] successful years in the sales department.
Affiliations
- Affiliation Test Data
Certification
- Certified Sales Executive (CSE) - Sales and Marketing Executives International, Inc.
Cricket
Text
Interests
Timeline
Agent Supervisor
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd