Summary
Work History
Education
Skills
Affiliations
Timeline
Generic

Jessica Claire

San Jose

Summary

Accomplished Software Engineer with a strong track record at Accenture, specializing in enhancing software functionality and optimizing customer satisfaction. Demonstrated expertise in troubleshooting complex issues resulted in a notable reduction in support calls. Proficient in both technical and interpersonal skills, driving significant process improvements and fostering team collaboration. Committed to leveraging skills to contribute to innovative software solutions.

Work History

Software Engineer

Accenture
San Francisco
  • Delivered technical support and resolved software issues.
  • Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
  • Assessed code during testing stage to determine potential glitches and bugs.
  • Identified opportunities for process improvements to decrease in support calls.

Education

High School Diploma -

University of Manchester
Manchester
01-2015

Skills

  • Software Troubleshooting
  • Code assessment
  • Technical support

Affiliations

  • Participates in a weekly local litter clean-up initiative, contributing to environmentl conservation efforts in the community.

Timeline

Software Engineer

Accenture

High School Diploma -

University of Manchester
Jessica Claire