Summary
Work History
Education
Skills
Timeline
SoftwareEngineer

Jessica Claire

San Jose

Summary

Results-driven Software Engineer at Accenture with expertise in performance benchmarking and technical documentation. Improved support call reduction through the identification of key process enhancements, boosting overall team efficiency. Skilled in conveying complex concepts and fostering collaboration to ensure successful project implementations and effective user training. Aiming to leverage technical acumen to drive further innovations in software development.

Work History

Software Engineer

Accenture
San Francisco
  • Defined precise system performance benchmarks.
  • Wrote user manuals and other documentation for roll-out in customer training sessions.
  • Recommended improvements to facilitate team and project workflow.
  • Identified opportunities for process improvements to decrease in support calls.

Education

High School Diploma -

University of Manchester
Manchester
01-2015

Skills

  • Performance Benchmarking
  • Technical documentation
  • Process improvement

Timeline

Software Engineer

Accenture

High School Diploma -

University of Manchester
Jessica Claire