Summary
Work History
Education
Skills
Timeline
SoftwareEngineer

Jessica Claire

San Jose

Summary

Dynamic Software Engineer with a strong background at Accenture, specializing in RTOS and software troubleshooting. Achieved a significant reduction in support call volume through effective workflow analysis and enhanced system security by implementing timely vulnerability mitigations. Expertise in designing robust software solutions while promoting collaborative problem-solving under pressure. Career aspirations include driving innovation in software development to enhance system performance.

Work History

Software Engineer

Accenture
San Francisco
  • Analyzed workflows to minimize support call volume.
  • Performed troubleshooting of post-release software faults to support live service and installed software patch design.
  • Designed software for real-time operating systems QNX, ThreadX and others.
  • Updated software upon release of vendor patches to mitigate vulnerabilities.

Education

High School Diploma -

University of Manchester
Manchester
01-2015

Skills

  • RTOS Proficiency
  • Software troubleshooting
  • Vulnerability mitigation

Timeline

Software Engineer

Accenture

High School Diploma -

University of Manchester
Jessica Claire