Summary
Work History
Education
Skills
Timeline
Generic

Jessica Claire

San Jose

Summary

Results-driven Software Engineer with Accenture, specializing in application development and technical support. Achieved enhanced user experience through strategic process improvements, resulting in a significant reduction in support calls. Proficient in user analysis and skilled in deploying secure software updates to ensure optimal functionality and high user satisfaction. Career aspirations include driving innovation and efficiency within software solutions.

Work History

Software Engineer

Accenture
San Francisco
  • Delivered technical support for software users.
  • Identified opportunities for process improvements to decrease in support calls.
  • Analyzed user needs and software requirements to determine design feasibility.
  • Deployed software updates and patches to ensure security and functionality.

Education

High School Diploma -

University of Manchester
Manchester
01-2015

Skills

  • Application Development
  • Technical support
  • User analysis

Timeline

Software Engineer

Accenture

High School Diploma -

University of Manchester
Jessica Claire