Software Engineer
Accenture
San Francisco
- Highlighted potential process improvements to minimize support call volume
- Identified opportunities for process improvements to decrease in support calls.
- Developed software for embedded systems, coding solutions for both new installations and in-situ hardware.
- Developed requirements for system modifications and new system installations.
- Led small development teams, overseeing project progress and mentoring junior engineers.
- Wrote user manuals and other documentation for roll-out in customer training sessions.
- Integrated object-oriented design and development techniques into projects to support usability goals.
