Software Engineer
Accenture
San Francisco
- Detected potential enhancements in processes to minimize support calls
- Identified opportunities for process improvements to decrease in support calls.
- Monitored equipment function to verify conformance with specifications.
- Integrated third-party APIs and services to enhance software functionality and interoperability.
- Modified existing software to correct errors, adapt to newly implemented hardware or upgrade interfaces.
- Wrote user manuals and other documentation for roll-out in customer training sessions.
- Coordinated testing and validation procedures through software development lifecycle.
