Software Engineer
Accenture
San Francisco
- Provided expert technical assistance and addressed troubleshooting challenges for software users.
- Provided technical support and troubleshooting assistance for software users.
- Researched new technologies and methodologies to propose innovative software solutions.
- Recommended strategies to maximize performance and lifespan of equipment involved in software installations.
- Obtained and evaluated information on hardware configuration costs, reporting requirements and security needs.
- Optimized existing software systems for improved performance and scalability.
- Worked closely with systems analysts, engineers and programmers to understand limitations, develop capabilities and resolve software problems.
