Software Engineer
- Reviewed code throughout testing process to uncover potential glitches and bugs.
- Assessed code during testing stage to determine potential glitches and bugs.
- Wrote user manuals and other documentation for roll-out in customer training sessions.
- Performed troubleshooting of post-release software faults to support live service and installed software patch design.
- Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
- Reviewed project requirements to identify customer expectations and resources needed to meet goals.
- Programmed applications and tools using object-oriented languages with goals of code abstraction, stability and reuse.