Software Engineer
- Mitigated customer issues by formulating workarounds and solutions to resolve and produce defect corrections.
- Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
- Modified existing software to correct errors, adapt to newly implemented hardware or upgrade interfaces.
- Combined root-level authentication and authorization technologies with ongoing system design to harden finished solutions.
- Collaborated with UI/UX designers to improve software usability and user experience.
- Leveraged Agile methodologies to move development lifecycle rapidly through initial prototyping to enterprise-quality testing and final implementation.
- Developed software for embedded systems, coding solutions for both new installations and in-situ hardware.