Software Engineer
- Detected opportunities for process refinement aimed at decreasing support calls.
- Identified opportunities for process improvements to decrease in support calls.
- Assessed code during testing stage to determine potential glitches and bugs.
- Analyzed code and corrected errors to optimize output.
- Coordinated installation of software systems and collaborated with user experience team on design and implementation of new features.
- Provided technical support and troubleshooting assistance for software users.
- Applied security measures into systems development, supporting final products' resistance to intrusion and exploitation.