Software Engineer
Accenture
San Francisco
- Rectified customer challenges by instituting workarounds and solutions aimed at debugging and producing defect fixes.
- Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
- Coordinated with quality assurance teams to ensure software met all testing criteria.
- Worked closely with systems analysts, engineers and programmers to understand limitations, develop capabilities and resolve software problems.
- Devised automation, backup and recovery protocols to preserve and safeguard data.
- Integrated object-oriented design and development techniques into projects to support usability goals.
- Researched new technologies and methodologies to propose innovative software solutions.
