Software Engineer
Accenture
San Francisco
- Pinpointed strategies for process improvements to lower frequency of support calls
- Identified opportunities for process improvements to decrease in support calls.
- Updated software upon release of vendor patches to mitigate vulnerabilities.
- Improved and corrected existing software and system applications.
- Deployed software updates and patches to ensure security and functionality.
- Utilized Agile methodologies to manage project timelines and deliverables efficiently.
- Recommended strategies to maximize performance and lifespan of equipment involved in software installations.
