Software Engineer
Accenture
San Francisco
- Provided comprehensive technical support and guidance for software users.
- Provided technical support and troubleshooting assistance for software users.
- Recommended strategies to maximize performance and lifespan of equipment involved in software installations.
- Modified existing software to correct errors, adapt to newly implemented hardware or upgrade interfaces.
- Identified opportunities for process improvements to decrease in support calls.
- Designed and executed comprehensive test plans to identify software vulnerabilities and bugs.
- Analyzed user requirements to develop software solutions and created technical specifications.
