Software Engineer
Accenture
San Francisco
- Clarified customer challenges by formulating workarounds and solutions for effective debugging and defect correction.
- Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
- Monitored software performance metrics to identify and resolve efficiency issues.
- Developed software for embedded systems, coding solutions for both new installations and in-situ hardware.
- Assisted in the estimation of project scopes and timelines during planning phases.
- Combined root-level authentication and authorization technologies with ongoing system design to harden finished solutions.
- Updated software upon release of vendor patches to mitigate vulnerabilities.
