Software Engineer
- Administered technical support and diagnostic services for software users.
- Provided technical support and troubleshooting assistance for software users.
- Worked closely with systems analysts, engineers and programmers to understand limitations, develop capabilities and resolve software problems.
- Designed databases to store application data using SQL Server or MongoDB technologies.
- Recommended improvements to facilitate team and project workflow.
- Researched new technologies and methodologies to propose innovative software solutions.
- Collaborated with UI/UX designers to improve software usability and user experience.