Software Engineer
Accenture
San Francisco
- Rectified customer concerns by devising workarounds and solutions aimed at diagnosing and producing defect corrections.
- Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
- Performed troubleshooting of post-release software faults to support live service and installed software patch design.
- Modified existing software to correct errors, adapt to newly implemented hardware or upgrade interfaces.
- Employed integrated development environments (IDEs).
- Leveraged Agile methodologies to move development lifecycle rapidly through initial prototyping to enterprise-quality testing and final implementation.
- Developed and maintained scalable software applications for various platforms.
