Software Engineer
- Oversaw installation of software systems in conjunction with user experience team on design and integration of new features.
- Coordinated installation of software systems and collaborated with user experience team on design and implementation of new features.
- Wrote user manuals and other documentation for roll-out in customer training sessions.
- Improved and corrected existing software and system applications.
- Applied prescribed policies to programming syntax in compliance with internal language policies.
- Provided technical support and troubleshooting assistance for software users.
- Monitored software performance metrics to identify and resolve efficiency issues.