Software Engineer
Accenture
San Francisco
- Uncovered potential for process improvements leading to a reduction in support call frequency
- Identified opportunities for process improvements to decrease in support calls.
- Programmed applications and tools using object-oriented languages with goals of code abstraction, stability and reuse.
- Utilized version control tools to manage source codes across multiple projects.
- Optimized existing software systems for improved performance and scalability.
- Provided technical support and troubleshooting assistance for software users.
- Obtained and evaluated information on hardware configuration costs, reporting requirements and security needs.
