Software Engineer
- Developed user manuals and additional documentation for utilization during customer training sessions.
- Wrote user manuals and other documentation for roll-out in customer training sessions.
- Optimized existing software systems for improved performance and scalability.
- Assisted in the estimation of project scopes and timelines during planning phases.
- Troubleshooted technical issues related to .NET development.
- Collaborated with cross-functional teams to gather and define requirements for new software features.
- Recommended improvements to facilitate team and project workflow.