Software Engineer
- Rectified customer challenges by formulating workarounds and generating solutions to debug defects
- Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
- Performed troubleshooting of post-release software faults to support live service and installed software patch design.
- Analyzed user needs and software requirements to determine design feasibility.
- Integrated third-party APIs and services to enhance software functionality and interoperability.
- Utilized established design patterns to expedite novel software creation and support consistent performance results.
- Researched new technologies and methodologies to propose innovative software solutions.