Software Engineer
- Evaluated project criteria to recognize customer expectations and ascertain resources essential for achieving targets.
- Reviewed project requirements to identify customer expectations and resources needed to meet goals.
- Identified opportunities for process improvements to decrease in support calls.
- Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
- Recommended improvements to facilitate team and project workflow.
- Utilized variety of engineering languages to develop web applications.
- Obtained and evaluated information on hardware configuration costs, reporting requirements and security needs.