Software Engineer
- Detected avenues for process advancements to lower number of support calls
- Identified opportunities for process improvements to decrease in support calls.
- Developed custom algorithms to solve complex problems and improve software efficiency.
- Conducted code reviews to ensure adherence to coding standards and best practices.
- Obtained and evaluated information on hardware configuration costs, reporting requirements and security needs.
- Devised automation, backup and recovery protocols to preserve and safeguard data.
- Implemented robust code in multiple programming languages including Java, C++, and Python.