Summary
Work History
Education
Skills
Timeline
Generic

Jessica Claire

San Jose

Summary

Proficient in troubleshooting and resolving customer issues by implementing effective workarounds and solutions for debugging and defect fixes. Experienced in deploying applications on AWS and Azure, showcasing familiarity with cloud infrastructure. Skilled in designing software for real-time operating systems such as QNX and ThreadX, with a focus on performance monitoring to identify and address efficiency challenges. Knowledgeable in developing firmware for embedded system product concepts and producing user manuals to enhance customer training programs.

Work History

Software Engineer

Accenture
San Francisco
  • Troubleshot customer issues by formulating workarounds and solutions for debugging and delivering defect fixes.
  • Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
  • Deployed applications on server machines with AWS or Azure.
  • Designed software for real-time operating systems QNX, ThreadX and others.
  • Wrote user manuals and other documentation for roll-out in customer training sessions.
  • Designed, developed and implemented firmware to support embedded system product concepts.
  • Monitored software performance metrics to identify and resolve efficiency issues.

Education

High School Diploma -

University of Manchester
Manchester
01-2015

Skills

  • Hardware interface programming
  • AWS deployment
  • Real-time systems

Timeline

Software Engineer

Accenture

High School Diploma -

University of Manchester

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Jessica Claire