Experienced in developing user manuals and documentation to facilitate customer training sessions, effectively bridging the gap between technical functionality and user understanding. Demonstrated ability to resolve technical issues through debugging and creating defect fixes, contributing to improved customer satisfaction. Utilized Agile methodologies to expedite the development lifecycle, ensuring projects advanced smoothly from initial prototyping to enterprise-level testing and final deployment. Proficient in troubleshooting .NET environments and analyzing user needs to assess design feasibility, ensuring alignment with project requirements.