Summary
Work History
Education
Skills
Timeline
Generic

Jessica Claire

San Jose

Summary

Software Engineer with experience in providing technical support and troubleshooting assistance for software users. Engaged in the analysis of user needs and software requirements, which contributed to evaluating design feasibility and implementing software systems effectively. Collaborated closely with user experience teams to design and implement new features, ensuring alignment with user expectations. Coordinated with quality assurance teams to verify compliance with testing standards, streamlining workflows and enhancing overall project efficiency.

Work History

Software Engineer

Accenture
San Francisco
  • Administered troubleshooting assistance and provided technical support for software users
  • Provided technical support and troubleshooting assistance for software users.
  • Analyzed user needs and software requirements to determine design feasibility.
  • Coordinated installation of software systems and collaborated with user experience team on design and implementation of new features.
  • Coordinated with quality assurance teams to ensure software met all testing criteria.
  • Conducted code reviews to ensure adherence to coding standards and best practices.
  • Recommended improvements to facilitate team and project workflow.

Education

High School Diploma -

University of Manchester
Manchester
01-2015

Skills

  • Code creation
  • Technical troubleshooting
  • User experience design

Timeline

Software Engineer

Accenture

High School Diploma -

University of Manchester
Jessica Claire