Software Engineer
Accenture
San Francisco
- Created user manuals and detailed documentation for execution in customer training sessions.
- Wrote user manuals and other documentation for roll-out in customer training sessions.
- Optimized existing software systems for improved performance and scalability.
- Reviewed project requirements to identify customer expectations and resources needed to meet goals.
- Conferred with project managers and other stakeholders to fully understand software design specifications and plan optimal development approaches.
- Coordinated testing and validation procedures through software development lifecycle.
- Identified opportunities for process improvements to decrease in support calls.
