Summary
Work History
Education
Skills
Timeline
Generic

Jessica Claire

San Jose

Summary

Accomplished Software Engineer with a proven history at Accenture, focusing on technical issue resolution and algorithm innovation. Drove software efficiency improvements and collaborated with UI/UX designers to enhance user experience. Notable for process improvements that significantly lowered support calls and boosted service quality. Skilled in Java, software architecture, and cloud computing, with a strong emphasis on productivity and quality assurance.

Work History

Software Engineer

Accenture
San Francisco
  • Resolved post-release software faults through troubleshooting to support live service and initiated software patch design.
  • Performed troubleshooting of post-release software faults to support live service and installed software patch design.
  • Provided technical support and troubleshooting assistance for software users.
  • Collaborated with UI/UX designers to improve software usability and user experience.
  • Troubleshooted technical issues related to .NET development.
  • Developed custom algorithms to solve complex problems and improve software efficiency.
  • Identified opportunities for process improvements to decrease in support calls.

Education

High School Diploma -

University of Manchester
Manchester
01-2015

Skills

  • Technical issue resolution
  • Algorithm development
  • UI/UX collaboration

Timeline

Software Engineer

Accenture

High School Diploma -

University of Manchester

Similar Profiles

CREATE PROFILE
Jessica Claire