Software Engineer
Accenture
San Francisco
- Mitigated customer concerns by establishing effective workarounds and solutions to diagnose and produce defect corrections.
- Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
- Performed troubleshooting of post-release software faults to support live service and installed software patch design.
- Leveraged Agile methodologies to move development lifecycle rapidly through initial prototyping to enterprise-quality testing and final implementation.
- Developed, tested, debugged and documented software programs using Java, JavaScript and HTML and CSS.
- Managed version control systems and maintained codebase integrity.
- Implemented robust code in multiple programming languages including Java, C++, and Python.
