Software Engineer
Accenture
San Francisco
- Addressed post-release software faults to ensure optimal live service performance and oversee software patch development
- Performed troubleshooting of post-release software faults to support live service and installed software patch design.
- Employed integrated development environments (IDEs).
- Obtained and evaluated information on hardware configuration costs, reporting requirements and security needs.
- Monitored software performance metrics to identify and resolve efficiency issues.
- Utilized Agile methodologies to manage project timelines and deliverables efficiently.
- Wrote user manuals and other documentation for roll-out in customer training sessions.
