Software Engineer
Accenture
San Francisco
- Administered technical support and addressed software user inquiries
- Provided technical support and troubleshooting assistance for software users.
- Leveraged Agile methodologies to move development lifecycle rapidly through initial prototyping to enterprise-quality testing and final implementation.
- Utilized version control tools to manage source codes across multiple projects.
- Deployed software updates and patches to ensure security and functionality.
- Applied prescribed policies to programming syntax in compliance with internal language policies.
- Identified opportunities for process improvements to decrease in support calls.
