Summary
Work History
Education
Skills
Timeline
Generic

Jessica Claire

San Jose

Summary

Engagement with systems analysts, engineers, and programmers involved clarifying software limitations, enhancing capabilities, and addressing software issues. Integrated third-party APIs to improve software functionality while developing custom algorithms tailored to complex problem-solving and efficiency enhancements. Responsibilities included troubleshooting post-release software faults and providing technical support for users, directly contributing to the overall performance and reliability of software solutions. Produced user manuals and documentation supporting customer training efforts, facilitating a smooth transition during software roll-outs.

Work History

Software Engineer

Accenture
San Francisco
  • Engaged with systems analysts, engineers, and programmers to clarify limitations, build capabilities, and rectify software problems.
  • Worked closely with systems analysts, engineers and programmers to understand limitations, develop capabilities and resolve software problems.
  • Wrote user manuals and other documentation for roll-out in customer training sessions.
  • Integrated third-party APIs and services to enhance software functionality and interoperability.
  • Developed custom algorithms to solve complex problems and improve software efficiency.
  • Performed troubleshooting of post-release software faults to support live service and installed software patch design.
  • Provided technical support and troubleshooting assistance for software users.

Education

High School Diploma -

University of Manchester
Manchester
01-2015

Skills

  • Service-oriented architecture (SOA) integration
  • Custom algorithms
  • Software troubleshooting

Timeline

Software Engineer

Accenture

High School Diploma -

University of Manchester
Jessica Claire