Software Engineer
Accenture
San Francisco
- Mitigated customer problems by formulating workarounds and solutions for debugging and generating defect remedies.
- Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
- Reviewed project requirements to identify customer expectations and resources needed to meet goals.
- Developed and maintained scalable software applications for various platforms.
- Participated in continuous learning opportunities to stay current with emerging technologies.
- Coordinated installation of software systems and collaborated with user experience team on design and implementation of new features.
- Monitored software performance metrics to identify and resolve efficiency issues.