Software Engineer
Accenture
San Francisco
- Created user manuals and instructional documentation to support successful roll-out in customer training sessions.
- Wrote user manuals and other documentation for roll-out in customer training sessions.
- Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
- Analyzed user requirements to develop software solutions and created technical specifications.
- Participated in regular meetings with stakeholders to discuss project progress, changes, challenges.
- Coordinated with quality assurance teams to ensure software met all testing criteria.
- Applied security measures into systems development, supporting final products' resistance to intrusion and exploitation.
