Summary
Work History
Education
Skills
Timeline
Generic

Jessica Claire

San Jose

Summary

Skilled in user documentation creation, effectively authored user manuals and related materials for customer training sessions. Implemented version control tools to manage source codes across multiple projects, ensuring consistency and efficiency. Identified process improvement opportunities that contributed to a decrease in support calls, optimizing operational workflows. Developed technical requirements for system modifications while incorporating security measures into systems development, supporting robust product integrity.

Work History

Software Engineer

Accenture
San Francisco
  • Authored user manuals and related documentation for implementation in customer training sessions.
  • Wrote user manuals and other documentation for roll-out in customer training sessions.
  • Utilized version control tools to manage source codes across multiple projects.
  • Identified opportunities for process improvements to decrease in support calls.
  • Improved and corrected existing software and system applications.
  • Developed requirements for system modifications and new system installations.
  • Applied security measures into systems development, supporting final products' resistance to intrusion and exploitation.

Education

High School Diploma -

University of Manchester
Manchester
01-2015

Skills

  • User documentation creation
  • Version control
  • Security implementation

Timeline

Software Engineer

Accenture

High School Diploma -

University of Manchester
Jessica Claire