Summary
Work History
Education
Skills
Timeline
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Jessica Claire

San Jose

Summary

Experienced in developing and implementing automation, backup, and recovery protocols to enhance data integrity and protection within software systems. Actively identified process improvement opportunities, leading to a reduction in support calls. Played a key role in coordinating software system installations while collaborating with user experience teams to design and implement new features. Proficient in firmware development for embedded system products, with a focus on improving usability and user experience.

Work History

Software Engineer

Accenture
San Francisco
  • Formulated automation, backup, and recovery protocols to ensure data integrity and protection.
  • Devised automation, backup and recovery protocols to preserve and safeguard data.
  • Identified opportunities for process improvements to decrease in support calls.
  • Applied prescribed policies to programming syntax in compliance with internal language policies.
  • Coordinated installation of software systems and collaborated with user experience team on design and implementation of new features.
  • Designed, developed and implemented firmware to support embedded system product concepts.
  • Collaborated with UI/UX designers to improve software usability and user experience.

Education

High School Diploma -

University of Manchester
Manchester
01-2015

Skills

  • Protocol automation
  • Firmware development
  • Software installation

Timeline

Software Engineer

Accenture

High School Diploma -

University of Manchester

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Jessica Claire