Summary
Work History
Education
Skills
Timeline
Generic

Jessica Claire

San Jose

Summary

Experienced in administering technical support and providing troubleshooting guidance for software users, addressing user requirements to develop tailored software solutions. Participated in stakeholder meetings to evaluate project progression and implement necessary changes, coordinating the installation of software systems in collaboration with the user experience team. Engaged in Agile methodologies for efficient project management, contributing to the development of custom algorithms that enhance software efficiency and effectiveness. Strong skills in code creation, system troubleshooting, and technical documentation support software development processes.

Work History

Software Engineer

Accenture
San Francisco
  • Administered technical support and provided troubleshooting guidance for software users
  • Provided technical support and troubleshooting assistance for software users.
  • Analyzed user requirements to develop software solutions and created technical specifications.
  • Participated in regular meetings with stakeholders to discuss project progress, changes, challenges.
  • Coordinated installation of software systems and collaborated with user experience team on design and implementation of new features.
  • Utilized Agile methodologies to manage project timelines and deliverables efficiently.
  • Developed custom algorithms to solve complex problems and improve software efficiency.

Education

High School Diploma -

University of Manchester
Manchester
01-2015

Skills

  • Code creation
  • System troubleshooting
  • Technical documentation

Timeline

Software Engineer

Accenture

High School Diploma -

University of Manchester
Jessica Claire