Software Engineer
Accenture
San Francisco
- Rectified customer problems by formulating workarounds and solutions for diagnosis and crafting defect repairs.
- Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
- Coordinated with quality assurance teams to ensure software met all testing criteria.
- Collaborated with cross-functional teams to gather and define requirements for new software features.
- Performed troubleshooting of post-release software faults to support live service and installed software patch design.
- Coordinated testing and validation procedures through software development lifecycle.
- Monitored equipment function to verify conformance with specifications.
