Software Engineer
Accenture
San Francisco
- Applied software updates and patches to reinforce system security and operational effectiveness.
- Deployed software updates and patches to ensure security and functionality.
- Participated in regular meetings with stakeholders to discuss project progress, changes, challenges.
- Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
- Wrote user manuals and other documentation for roll-out in customer training sessions.
- Collaborated with UI/UX designers to improve software usability and user experience.
- Researched new technologies and methodologies to propose innovative software solutions.
