Summary
Work History
Education
Skills
Timeline
Generic

Jessica Claire

San Jose

Summary

Experienced in software issue resolution and system optimization, successfully facilitated the resolution of post-release software faults to maintain effective live service. Proficient in performing troubleshooting and managing version control systems, which contributed to the integrity and functionality of software applications. Demonstrated ability to improve and correct existing software by applying internal programming policies, while also documenting processes for end-user training sessions.

Work History

Software Engineer

Accenture
San Francisco
  • Facilitated resolution of post-release software faults to maintain effective live service and implement software patch design.
  • Performed troubleshooting of post-release software faults to support live service and installed software patch design.
  • Recommended strategies to maximize performance and lifespan of equipment involved in software installations.
  • Applied prescribed policies to programming syntax in compliance with internal language policies.
  • Wrote user manuals and other documentation for roll-out in customer training sessions.
  • Improved and corrected existing software and system applications.
  • Managed version control systems and maintained codebase integrity.

Education

High School Diploma -

University of Manchester
Manchester
01-2015

Skills

  • Software issue resolution
  • Version control
  • System optimization

Timeline

Software Engineer

Accenture

High School Diploma -

University of Manchester
Jessica Claire